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	<title>HotspotSystem Help Desk &#187; Knowledge Base</title>
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	<description>Get Help for the Cloud Based Hotspot Service of HotspotSystem.com</description>
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		<title>TPLink 841N v11 HotspotSystem Setup</title>
		<link>http://help.hotspotsystem.com/knowledgebase/tplink-841n-v11-hotspotsystem-setup</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/tplink-841n-v11-hotspotsystem-setup#comments</comments>
		<pubDate>Wed, 25 Jan 2017 15:19:34 +0000</pubDate>
		<dc:creator><![CDATA[Balazs Penzess]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4979</guid>
		<description><![CDATA[The following guide is intended for advanced operators, understanding TPLink routers is required or you may break your current/working configuration! This guide provided as is, we don&#8217;t provide support for it. Since Version 11 of TP Link 841N, configuration of this device has become more complex than the previous version. There is a workaround however, [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><em><strong>The following guide is intended for advanced operators, understanding TPLink routers is required or you may break your current/working configuration! </strong></em></p>
<p><em><strong>This guide provided as is, we don&#8217;t provide support for it.<br />
</strong></em></p>
<p>Since Version 11 of TP Link 841N, configuration of this device has become more complex than the previous version. There is a workaround however, with which you can apply a v10 OpenWRT to the device. Below you will find a detailed explanation. Please be warned that by following these instructions you are likely to lose the warranty for your product. If steps are not followed properly, you might find your router unaccessaible or bricked. Please proceed with care and with your own resposibility.</p>
<p><strong>1. Apply OpenWRT V11 to the router</strong></p>
<p>First you need to use tftp to change the router&#8217;s factory firmware to that of OpenWRT. To do this, you need to use tftpd.</p>
<p><strong>1.1 </strong>Please plug in on your router`s power supply and connect your computer`s LAN port to the Router`s LAN1 port.</p>
<p><strong>1.2.</strong> Please download and install tftp32 or tftpd 64 to your computer. (32 or 64 depends on your PC. We used the software „tftpd by phi jounin” v 4.00 for this guide) Please also download „openwrt-ar71xx-generic-tl-wr841-v11-squashfs-factory.bin” from our website: <a href="http://www.hotspotsystem.com/firmware/openwrt/TP-LINK/tplink-tlwr841/" target="_blank">http://www.hotspotsystem.com/firmware/openwrt/TP-LINK/tplink-tlwr841/</a></p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image001.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image001.png" alt="" width="768" height="355" class="alignnone size-full wp-image-4993" /></a> </p>
<p><strong>1.3</strong> You need to set your PC&#8217;s IP address to a static one during the process. This has to be 192.168.0.66. (subnet mask is normally 255.255.255.0). For Windows, you need to go to Start Menu / Control Panel /Network and Sharing Center / Change adapter settings / Properties / TPC-IP Protocol v4 /</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image004.jpg"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image004.jpg" alt="image004" width="450" height="197" class="alignnone size-full wp-image-4994" /></a></p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2017/01/image0051.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2017/01/image0051.png" alt="image005" width="823" height="654" class="alignnone size-full wp-image-5013" /></a></p>
<p><strong>1.4</strong> You need to find the downloaded „openwrt-ar71xx-generic-tl-wr841-v11-squashfs-factory.bin” firmware on your local computer&#8217;s drive and need to rename it to „wr841nv11_tp_recovery.bin”. Please leave it in the same folder. (It is the &#8220;Downloads&#8221; folder by default). </p>
<p><strong>1.5.</strong> Open tftpd32 (or 64). Set the „Current directory” to your download directory (it should point to the folder where the firmware was downloaded to). In this example it shows as „C:\Users\x60\Downloads” but this might be different in your case. You can leave the „Server Interface” as it is by default. Do not close the application. You can follow the process soon to commence by clicking onto the Log Viewer tab.</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image007.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image007.png" alt="image007" width="400" height="340" class="alignnone size-full wp-image-4996" /></a></p>
<p><strong>1.6 </strong>You need to start router in tftp mode. To do this, please hold down the reset button while you press the turn on button and keep it being pressed until the „lock” LED turns to green. This completes the tftp section of this guide. You need to find similar message at the log view of tftpd as seen below. (Once the process is successfully finished, you may close tftpd.)</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image009.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image009.png" alt="image009" width="403" height="341" class="alignnone size-full wp-image-4997" /></a></p>
<p><strong>2. Revert OpenWRT v11 to v 10.</strong></p>
<p>In order to have a graphical user interface to the router, the firmware has to be reverted to v10.</p>
<p><strong>2.1</strong> Please connect your router`s WAN port to the Internet and leave the PC &#8211; router cable connected.</p>
<p><strong>2.2</strong> You need to revert your PC back to get IP addresses automatically. Use 1.3 for reference and select:  &#8220;Obtain IP address automatically&#8221;.</p>
<p><strong>2.3 </strong> You need to use Putty to go through SSH. The IP address of the new firmware is 192.168.1.1, then click “‘Open” then “Yes” at the warning message. For “login as” use root (No password needed yet, please hit Enter).</p>
<p><strong>2.4.</strong> Inside Putty, please run the following commands:</p>
<pre style="padding-left: 60px;">cd /tmp (Enter)
wget http://www.hotspotsystem.com/firmware/openwrt/TP-LINK/tplink-tlwr841/15.05.1-tl-wr841n-v10-sysupgrade.bin </pre>
<p>(please wait while the v10 firmware is being downloaded)</p>
<pre style="padding-left: 60px;">sysupgrade -F -n 15.05.1-tl-wr841n-v10-sysupgrade.bin</pre>
<p>Press Enter. this wil force-update the v10 firmware.</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image013.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image013.png" alt="image013" width="668" height="195" class="alignnone size-full wp-image-4999" /></a></p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image015.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image015.png" alt="image015" width="823" height="232" class="alignnone size-full wp-image-4992" /></a></p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image011.png"><img src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/11/image011.png" alt="image011" width="675" height="423" class="alignnone size-full wp-image-4998" /></a></p>
<p><strong>2.5</strong> You need to wait approximately 2 minutes until the router reboots. The firmware change is complete. Please note that the new internal IP address of the router is 192.168.20.1. You may use the configuration setup of v10 from step 3 that can be found here: <a href="http://www.hotspotsystem.com/openwrt-hotspot-setup" target="_blank">http://www.hotspotsystem.com/openwrt-hotspot-setup</a></p>
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		</item>
		<item>
		<title>Custom question as dropdown input field</title>
		<link>http://help.hotspotsystem.com/knowledgebase/custom-question-as-drop-down-input-field</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/custom-question-as-drop-down-input-field#comments</comments>
		<pubDate>Thu, 08 Dec 2016 18:25:46 +0000</pubDate>
		<dc:creator><![CDATA[Balazs Penzess]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4918</guid>
		<description><![CDATA[In case you need some predefined custom dropdown input field on your splash page, using data capture feature, here is what you can do: /Some HTML knowledge is required to do this modification/ &#8211; Use an existing custom skin, or create a new one. (our example is based on a fresh custom Responsive Skin) &#8211; [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>In case you need some predefined custom dropdown input field on your splash page, using data capture feature, here is what you can do:<br />
/Some HTML knowledge is required to do this modification/</p>
<p>&#8211; Use an existing custom skin, or create a new one. (our example is based on a fresh custom Responsive Skin)<br />
&#8211; Set up your page to display the custom fields (we will modify the custom question number 1.)<br />
&#8211; Locate the custom field part in the custom skin files you want to modify (in our case: main_modules_free_auto.inc.html)</p>
<p>We will modify this part of the code (related to Custom Question 1):</p>
<pre class="label">&lt;div id="capture_custom_1" class="field field_phone"&gt; 
&lt;div class="label"&gt;{CAPTURE_CUSTOM_1_REQ}{CAPTURE_CUSTOM_1_Q}&lt;/div&gt;
&lt;div class="col"&gt;
&lt;input id="c_custom_1" class="{RESPONSIVE_ERROR_051}" name="capture_custom_1" type="text" value="{CAPTURE_CUSTOM_1_A}" /&gt;
&lt;span class="msg"&gt;{RESPONSIVE_ERRORTEXT_051}&lt;/span&gt;&lt;/div&gt; 
&lt;div class="clear"&gt;&lt;/div&gt; 
&lt;/div&gt;
</pre>
<p>Originally this is a simple HTML input field. To make a dropdown version of the input field, we will have to change the input type to SELECT, and we will have to manually enter the OPTION fields.</p>
<p>After modifying to have 3 options of dropdown input field, our example code looks like this:</p>
<pre class="label">&lt;div class="field field_phone" id="capture_custom_1"&gt;
&lt;div class="label"&gt;{CAPTURE_CUSTOM_1_REQ}{CAPTURE_CUSTOM_1_Q}&lt;/div&gt;
&lt;div class="col"&gt;
&lt;select name="capture_custom_1" type=text id="c_custom_1" value="{CAPTURE_CUSTOM_1_A}" class="{RESPONSIVE_ERROR_051}" onKeyUp="toggle_field2('c_custom_1')" /&gt;
&lt;option class="example" name="capture_custom_1" value="Select" selected="selected" disabled=disabled&gt;Please select one option&lt;/option&gt;
&lt;option class="example" name="capture_custom_1" value="1" &gt;Option 1&lt;/option&gt;
&lt;option class="example" name="capture_custom_1" value="2" &gt;Option 2&lt;/option&gt;
&lt;option class="example" name="capture_custom_1" value="3" &gt;Option 3&lt;/option&gt;
&lt;/select&gt;
&lt;span class="msg"&gt;{RESPONSIVE_ERRORTEXT_051}&lt;/span&gt;
&lt;/div&gt;
&lt;div class="clear"&gt;&lt;/div&gt;
&lt;/div&gt;</pre>
<p>&nbsp;</p>
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		</item>
		<item>
		<title>Splash Page Analytics Metrics</title>
		<link>http://help.hotspotsystem.com/knowledgebase/splash-page-analytics-metrics</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/splash-page-analytics-metrics#comments</comments>
		<pubDate>Wed, 12 Oct 2016 13:57:38 +0000</pubDate>
		<dc:creator><![CDATA[Roland Kosarszky]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4839</guid>
		<description><![CDATA[Splash Page Analytics measures the page visits and activity on the hosted splash pages. It&#8217;s like Google Analytics on your splash pages. These are statistics of your visitors behavior BEFORE they log in to your hotspot (except for the success page which is displayed after they logged in). How is a ‘unique visitor’ counted? The [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>Splash Page Analytics measures the page visits and activity on the hosted splash pages. It&#8217;s like Google Analytics on your splash pages. These are statistics of your visitors behavior BEFORE they log in to your hotspot (except for the success page which is displayed after they logged in).</p>
<h2>How is a ‘unique visitor’ counted?</h2>
<p>The number of unduplicated visitors coming to your splash pages. Every user is only counted once, even if he visits the splash pages multiple times a day.</p>
<p>Unique visitors are determined using first party cookies stored in your visitor browser. When a same person visits your splash pages on two different devices (for example their laptop and on their mobile phone) then it will detect two unique visitors.</p>
<p>If the visitor’s browser does not accept the analytics cookie (if they have disabled, blocked or deleted cookies), a simple rule of thumb is used to try to match the visitor to a previous visitor with the same features (IP, resolution, browser, plugins, OS, etc).</p>
<p>Note that by default, unique visitors are available for days, weeks and months periods, but unique visits are not processed for the “year” period for performance reasons.</p>
<h2>How is a ‘visit’ defined?</h2>
<p>If a visitor comes to your splash pages for the first time, or if he visits a page more than 30 minutes after his last page view, this will be recorded as a new visit. A Unique Visitor can make multiple Visits per day. In the first visit, the visitor is a New Visitor. From the second visit (the same day or later), a Unique Visitor is a Returning Visitor.</p>
<h2>Other Metrics</h2>
<table>
<tbody>
<tr>
<td>
<h4>Actions</h4>
</td>
<td>The number of actions performed by your visitors. Actions can be page views, internal site searches, downloads or outlinks.<br />
nb_actions (API)</td>
</tr>
<tr>
<td>
<h4>Actions per Visit</h4>
</td>
<td>The average number of actions (page views, site searches, downloads or outlinks) that were performed during the visits.<br />
nb_actions_per_visit (API)</td>
</tr>
<tr>
<td>
<h4>Avg. Time on Website</h4>
</td>
<td>The average duration of a visit.<br />
avg_time_on_site (API)</td>
</tr>
<tr>
<td>
<h4>Avg. generation time</h4>
</td>
<td>The average time it took to generate the page. This metric includes the time it took the server to generate the web page, plus the time it took for the visitor to download the response from the server. A lower &#8216;Avg. generation time&#8217; means a faster website for your visitors!<br />
avg_time_generation (API)</td>
</tr>
<tr>
<td>
<h4>Avg. time on page</h4>
</td>
<td>The average amount of time visitors spent on this page (only the page, not the entire website).<br />
avg_time_on_page (API)</td>
</tr>
<tr>
<td>
<h4>Bounce Rate</h4>
</td>
<td>The percentage of visits that only had a single pageview. This means, that the visitor left the website directly from the entrance page.<br />
bounce_rate (API)</td>
</tr>
<tr>
<td>
<h4>Bounce Rate (Actions)</h4>
</td>
<td>The percentage of visits that started on this page and left the website straight away.<br />
bounce_rate (API)</td>
</tr>
<tr>
<td>
<h4>Bounces</h4>
</td>
<td>Number of visits that started and ended on this page. This means that the visitor left the website after viewing only this page.<br />
entry_bounce_count (API)</td>
</tr>
<tr>
<td>
<h4>Clicked in search results</h4>
</td>
<td>The number of times this Page was visited after a visitor did a search on your website, and clicked on this page in the search results.<br />
nb_hits_following_search (API)</td>
</tr>
<tr>
<td>
<h4>Conversion Rate</h4>
</td>
<td>The percentage of visits that triggered a goal conversion.<br />
conversion_rate (API)</td>
</tr>
<tr>
<td>
<h4>Entrances</h4>
</td>
<td>Number of visits that started on this page.<br />
entry_nb_visits (API)</td>
</tr>
<tr>
<td>
<h4>Events with a value</h4>
</td>
<td>Number of events where an Event value was set<br />
nb_events_with_value (API)</td>
</tr>
<tr>
<td>
<h4>Exit rate</h4>
</td>
<td>The percentage of visits that left the website after viewing this page.<br />
exit_rate (API)</td>
</tr>
<tr>
<td>
<h4>Exits</h4>
</td>
<td>Number of visits that ended on this page.<br />
exit_nb_visits (API)</td>
</tr>
<tr>
<td>
<h4>Impressions</h4>
</td>
<td>The number of times a content block, such as a banner or an ad, was displayed on a page.<br />
nb_impressions (API)</td>
</tr>
<tr>
<td>
<h4>Interaction Rate</h4>
</td>
<td>The ratio of content impressions to interactions.<br />
interaction_rate (API)</td>
</tr>
<tr>
<td>
<h4>Interactions</h4>
</td>
<td>The number of times a content block was interacted with (eg, a &#8216;click&#8217; on a banner or ad).<br />
nb_interactions (API)</td>
</tr>
<tr>
<td>
<h4>Maximum value</h4>
</td>
<td>The maximum value for this event<br />
max_event_value (API)</td>
</tr>
<tr>
<td>
<h4>Minimum value</h4>
</td>
<td>The minimum value for this event<br />
min_event_value (API)</td>
</tr>
<tr>
<td>
<h4>Pageviews</h4>
</td>
<td>The number of times this page was visited.<br />
nb_pageviews (API)</td>
</tr>
<tr>
<td>
<h4>The average of all values for this event</h4>
</td>
<td>The average of all values for this event<br />
avg_event_value (API)</td>
</tr>
<tr>
<td>
<h4>Total Pageviews</h4>
</td>
<td>The number of times this page was visited.<br />
nb_hits (API)</td>
</tr>
<tr>
<td>
<h4>Total events</h4>
</td>
<td>Total number of events<br />
nb_events (API)</td>
</tr>
<tr>
<td>
<h4>Total value</h4>
</td>
<td>The sum of event values<br />
sum_event_value (API)</td>
</tr>
<tr>
<td>
<h4>Unique Clicks (Actions)</h4>
</td>
<td>The number of visits that involved a click on this link. If a link was clicked multiple times during one visit, it is only counted once.<br />
nb_visits (API)</td>
</tr>
<tr>
<td>
<h4>Unique Pageviews</h4>
</td>
<td>The number of visits that included this page. If a page was viewed multiple times during one visit, it is only counted once.<br />
nb_uniq_pageviews (API)</td>
</tr>
<tr>
<td>
<h4>Unique Pageviews (Actions)</h4>
</td>
<td>The number of visits that included this page. If a page was viewed multiple times during one visit, it is only counted once.<br />
nb_visits (API)</td>
</tr>
<tr>
<td>
<h4>Unique visitors</h4>
</td>
<td>The number of unduplicated visitors coming to your website. Every user is only counted once, even if he visits the website multiple times a day.<br />
nb_uniq_visitors (API)</td>
</tr>
<tr>
<td>
<h4>Users</h4>
</td>
<td>The number of users logged in your website. It is the number of unique active users that have a User ID set (via the Tracking code function &#8216;setUserId&#8217;).<br />
nb_users (API)</td>
</tr>
<tr>
<td>
<h4>Visits</h4>
</td>
<td>If a visitor comes to your website for the first time or if he visits a page more than 30 minutes after his last page view, this will be recorded as a new visit.</td>
</tr>
</tbody>
</table>
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		</item>
		<item>
		<title>Some users are not forwarded to the splash page automatically</title>
		<link>http://help.hotspotsystem.com/knowledgebase/some-users-are-not-forwarded-to-the-splash-page-automatically</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/some-users-are-not-forwarded-to-the-splash-page-automatically#comments</comments>
		<pubDate>Tue, 04 Oct 2016 10:20:14 +0000</pubDate>
		<dc:creator><![CDATA[Roland Kosarszky]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4833</guid>
		<description><![CDATA[Automatic redirection to the splash page is depending on how the operating systems behave. Most of them are popping up a browser window for the splash page when they detect that login is needed (this is the behaviour of newer operating systems like iOS, Android). This behavior can also be changed by the user on some OS [&#8230;]]]></description>
				<content:encoded><![CDATA[<p data-id="block-ember14393" data-generated-at="14755759462200.17841716606881453" data-align="left">Automatic redirection to the splash page is depending on how the operating systems behave. Most of them are popping up a browser window for the splash page when they detect that login is needed (this is the behaviour of newer operating systems like iOS, Android). This behavior can also be changed by the user on some OS For example on iOS if auto login is turned off then the splash screen wont pop up. (Here is an <a href="https://support.apple.com/en-us/HT204497">article from Apple</a> about this behavior)</p>
<p data-id="block-ember14800" data-generated-at="14755759810040.46781809155724163" data-align="left">But this is working differently with other operating systems and this behavior is out of our scope.</p>
<p data-id="block-ember14875" data-generated-at="14755759810050.044020596796405354" data-align="left">​If the user is not logged in and the splash page is not displayed automatically, the user can open a browser and go to a page that starts with http:// like www.cnn.com . This way he will be redirected to the splash page.</p>
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		</item>
		<item>
		<title>Create Your Own Instagram App</title>
		<link>http://help.hotspotsystem.com/knowledgebase/create-your-own-instagram-app</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/create-your-own-instagram-app#comments</comments>
		<pubDate>Wed, 29 Jun 2016 16:54:56 +0000</pubDate>
		<dc:creator><![CDATA[Marko Molnar]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4585</guid>
		<description><![CDATA[Whitelabel operators&#8217; Instagram application guide Signup You should sign yourself up as a developer first. To do so, go to Instagram&#8217;s developer pages, and fill in the Developer Signup form. Form highlights What do you want to build with the API? We would like to integrate Instagram as an identity provider for our customers. Register [&#8230;]]]></description>
				<content:encoded><![CDATA[<h1 class="ui center aligned header">Whitelabel operators&#8217; Instagram application guide</h1>
<div class="ui segment">
<form class="ui form">
<h4 class="ui dividing header">Signup</h4>
</form>
</div>
<p>You should sign yourself up as a developer first. To do so, go to <a href="https://www.instagram.com/developer/" target="_blank">Instagram&#8217;s developer pages</a>, and fill in the <em>Developer Signup</em> form.</p>
<p><img class=" size-large wp-image-4590 alignnone" src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_01-1024x858.jpg" alt="inst_01" width="700" height="587" /></p>
<h3>Form highlights</h3>
<p><strong>What do you want to build with the API?</strong><br />
We would like to integrate Instagram as an identity provider for our customers.</p>
<h2>Register</h2>
<p>You can register your application by clicking the <em><a href="https://www.instagram.com/developer/clients/manage/" target="_blank">Manage Clients</a></em> menu item at the top navbar or hitting the <em><a href="https://www.instagram.com/developer/clients/manage/" target="_blank">Register Your Application</a></em> button at the <em>Overview</em> page&#8217;s main section. Then click the <em><a href="https://www.instagram.com/developer/clients/register/" target="_blank">Register a New Client</a></em> button and fill in the <em>Register new Client ID</em> form.</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_02.jpg"><img class=" size-large wp-image-4591 alignnone" src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_02-1024x688.jpg" alt="inst_02" width="700" height="470" /></a></p>
<h3>Form highlights</h3>
<p><strong>Description</strong><br />
Please log in with Instagram to get access to our free Wi-Fi service. We will never post anything on your behalf without your consent.</p>
<p><strong>Valid redirect URIs</strong><br />
http://***your_whitelabel_hostname***/customer/instagram/rv/ig/authorized<br />
http://***your_whitelabel_hostname***/customer/instagram/ig/authorized<br />
https://***your_whitelabel_hostname***/customer/instagram/ig/authorized</p>
<p><img class=" size-large wp-image-4592 alignnone" src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_03-1024x698.jpg" alt="inst_03" width="700" height="477" /></p>
<p>***your_whitelabel_hostname*** must be replaced with your whitelabel host name.</p>
<h2>Sandbox</h2>
<p>At first your client is in sandbox mode and it can only be tested by the users you invite. Click the<em><a href="https://www.instagram.com/developer/clients/manage/">Manage Clients</a></em> menu item at the top navbar, then hit the <em><a href="https://www.instagram.com/developer/clients/**Your%20Client%20ID**/edit/">Edit</a></em> button next to your application&#8217;s client, and select the <em>Sandbox</em> tab. As you can see the <em>Client Status</em> is <em>Sandbox Mode</em> and the <em>GO LIVE</em> button is grayed out. You can invite users by typing a user name in the provided field under the <em>Sandbox Users</em>section, and pressing <em>Enter</em>. Then don&#8217;t forget to hit the <em>Save Changes</em> button. You can accept an invite by clicking the <em>Sandbox Invites</em> menu item at the top navbar.</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_04.jpg"><img class=" size-large wp-image-4593 alignnone" src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_04-1024x643.jpg" alt="inst_04" width="700" height="440" /></a></p>
<h2>Permissions</h2>
<p>You need to submit your application for a review to use your client in a production system. Click the<em><a href="https://www.instagram.com/developer/clients/manage/" target="_blank">Manage Clients</a></em> menu item at the top navbar, then hit the <em><a href="https://www.instagram.com/developer/clients/**Your%20Client%20ID**/edit/">Edit</a></em> button next to your application&#8217;s client, and select the <em>Permissions</em> tab. As you can see the <em>Review Status</em> is <em>N/A</em> next to all permissions. We will only need the <em>basic</em> permission to log in the users. Start the review process by hitting the <em><a href="https://www.instagram.com/developer/clients/**Your%20Client%20ID**/review/" target="_blank">Start a submission</a></em> button, then fill in the <em>Permissions Review</em> form.</p>
<p><a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_05.jpg"><img class=" size-large wp-image-4594 alignnone" src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2016/06/inst_05-1024x688.jpg" alt="inst_05" width="700" height="470" /></a></p>
<h3>Form highlights</h3>
<p><strong>1. Which use case best describes your Instagram integration?</strong><br />
My app allows people to login with Instagram and share their own content.</p>
<p><strong>3. How does your app use the Instagram API?</strong></p>
<p><strong>API use case</strong><br />
We are using social networking services as identity providers and to manage communication with our customers who have expressed interest in us. We would like to learn more about our customers and continue to grow our audience by analyzing and understanding our customers&#8217; behavior.</p>
<p><strong>Video Screencast URL</strong><br />
<a href="https://www.youtube.com/watch?v=6XpvY5snkMY">https://www.youtube.com/watch?v=6XpvY5snkMY</a></p>
<h2>Go live</h2>
<p>To check on the results of the review click the <em><a href="https://www.instagram.com/developer/clients/manage/" target="_blank">Manage Clients</a></em> menu item at the top navbar, then hit the <em><a href="https://www.instagram.com/developer/clients/**Your%20Client%20ID**/edit/" target="_blank">Edit</a></em> button next to your application&#8217;s client, and select the <em>Permissions</em> tab. You should see a green<em>Approved</em> label near the <em>basic</em> permission. The <em>GO LIVE</em> button also turned green and is clickable now, so let&#8217;s press it. Now your application&#8217;s client&#8217;s status should say that it&#8217;s in <em>Live Mode</em> and a red <em>BACK TO SANDBOX</em> button should appear next to it. If the permission got declined, you would see a red<em>Declined</em> label near the <em>basic</em> permission and would find some feedback under the list of permissions. Feel free to contact us to help you resolve this issue.</p>
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		<item>
		<title>Running two hotspots on a Mikrotik router</title>
		<link>http://help.hotspotsystem.com/knowledgebase/running-two-hotspots-on-a-mikrotik-router</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/running-two-hotspots-on-a-mikrotik-router#comments</comments>
		<pubDate>Tue, 24 Nov 2015 11:16:57 +0000</pubDate>
		<dc:creator><![CDATA[Siroki Istvan]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4348</guid>
		<description><![CDATA[The following guide is intended for advanced operators, understanding Mikrotik routers is required or you may break your current/working configuration! Also please note that all usage will be accounted for your first location &#8211; even those ones which happened/actioned on the second one. This guide provided as is, we don&#8217;t provide support for it. So [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><em><strong>The following guide is intended for advanced operators, understanding Mikrotik routers is required or you may break your current/working configuration!<br />
Also please note that all usage will be accounted for your first location &#8211; even those ones which happened/actioned on the second one.</strong></em></p>
<p><em><strong>This guide provided as is, we don&#8217;t provide support for it.<br />
</strong></em></p>
<p>So you would like to have two hotspots on the same Mikrotik router? You can do that, but it requires a bit of a tinkering &#8211; here&#8217;s how you can set it up:</p>
<ol>
<li>Create your first location and set it up following our <a href="http://www.hotspotsystem.com/mikrotik-gateway-guide" target="_blank">Mikrotik Gateway Install Guide</a> and verify if it works.</li>
<li>Create your second location and change the Internal Login and Logout URL&#8217;s to http://10.5.64.1/login and http://10.5.64.1/logout respectively</li>
<li>Copy the hotspot folder from the Mikrotik to your computer. Edit the login.html and alogin.html files: change the value=&#8221;$(identity)&#8221; to value=OPERATORUSERNAME_LOCATIONIDNUMBER of the second location. Save, then rename the hotspot folder on your computer to hotspot2, and copy the whole hotspot2 folder to the root of your Mikrotik or to the /flash/ folder if it&#8217;s present in your device.</li>
<li>Copy the following commands to a simple text editor and change the parameters to yours &#8211; in the first row depending on if you don&#8217;t have a flash folder on your Mikrotik you need to delete that and in the last row the OPERATORUSERNAME_LOCATIONIDNUMBER must be the set for the second location:</li>
</ol>
<pre style="padding-left: 60px;">/ip hotspot profile add hotspot-address=10.5.64.1 name=hsprof2 html-directory=<strong>/flash/hotspot2</strong>
/ip pool add name=hs-pool-4 ranges=10.5.64.2-10.5.79.254
/interface vlan add name=vlan-10 vlan-id=10 interface=HS_bridge disabled=no
/ip dhcp-server add address-pool=hs-pool-4 disabled=no interface=vlan-10 lease-time=1h name=dhcp2
/ip hotspot add address-pool=hs-pool-4 disabled=no interface=vlan-10 name=hotspot2 profile=hsprof2
/ip address add address=10.5.64.1/20 comment="HotspotSystem network 2" interface=vlan-10 network=10.5.64.0
/ip dhcp-server network add address=10.5.64.0/20 comment="hotspot network 2" gateway=10.5.64.1
/ip firewall nat add action=masquerade chain=srcnat comment="masquerade hotspot network 2" src-address=10.5.64.0/20
/ip hotspot profile set hsprof2 use-radius=yes
/ip hotspot profile set hsprof2 login-by=http-pap,http-chap,https
/system scheduler add interval=1h name=up2 on-event="/tool fetch keep-result=no mode=http address=tech.hotspotsystem.com host=tech.hotspotsystem.com src-path=(\"up.php\\\?mac=\".[/interface ethernet get 0 mac-address].\"&amp;nasid=\"<strong>OPERATORUSERNAME_LOCATIONIDNUMBER</strong>"&amp;os_date=Mikrotik&amp;uptime=\".[/system clock get time].\"%20up%20\".[/system resource get uptime].\",%20load%20average:%20\".[/system resource get cpu-load].\"%\")" policy=ftp,reboot,read,write,policy,test,password,sniff,sensitive start-date=jan/01/1970 start-time=01:00:00</pre>
<p>And that&#8217;s it! If you check VLAN 10, you will see your second hotspot network, if you switch to your untagged network, it will be the first one.</p>
<div  class="thumbs-rating-container" id="thumbs-rating-4348" data-content-id="4348"><span class="thumbs-rating-up thumbs-rating-voted" onclick="thumbs_rating_vote(4348, 1);" data-text="Vote Up +">3</span> <span class="thumbs-rating-down thumbs-rating-voted" onclick="thumbs_rating_vote(4348, 2);" data-text="Vote Down -">4</span><span class="thumbs-rating-already-voted" data-text="You already voted!"></span></div>]]></content:encoded>
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		</item>
		<item>
		<title>Voucher printer upgrade / installation guide</title>
		<link>http://help.hotspotsystem.com/knowledgebase/voucher-printer-upgrade-installation-guide</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/voucher-printer-upgrade-installation-guide#comments</comments>
		<pubDate>Thu, 19 Nov 2015 15:06:46 +0000</pubDate>
		<dc:creator><![CDATA[Marko Molnar]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4328</guid>
		<description><![CDATA[You need to download the http://downloads.hotspotsystem.com/HDDRawCopy1.10Portable.zip file and the http://downloads.hotspotsystem.com/hotspotprinter_2015_11.imgc from downloads.hotspotsystem.com 1. Open the administrator control panel of the printer from a browser. (This process is described in detail in the user guide document of your printer) The login information is printer on the front page of the printer guide. Please copy the API [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>You need to download the http://downloads.hotspotsystem.com/HDDRawCopy1.10Portable.zip file and the http://downloads.hotspotsystem.com/hotspotprinter_2015_11.imgc from downloads.hotspotsystem.com</p>
<p><strong>1.</strong> Open the administrator control panel of the printer from a browser. (This process is described in detail in the user guide document of your printer) The login information is printer on the front page of the printer guide. Please copy the API key of the printer from the configuration page to a safe place, also make notes of the WIFI settings.</p>
<p><strong>2.</strong> You need to download the HDDRawCopy1.10Portable.zip file and the newest firmware image fájl hotspotprinter_*.imgc from http://downloads.hotspotsystem.com/voucher_printer/ directory</p>
<p><strong>3.</strong> Get the SD card out of the printer first. (Use the printer guide to see how to open the printer housing.)</p>
<p><strong>4.</strong> Put it in a laptop or desktop computer. Connect an ethernet cable with DHCP service and internet access to the printer (printer document section 3/a)</p>
<p><strong>5.</strong> Run the HDD Raw Copy software on the computer to write the image on the SD card. This will completely reset the printer settings and start it on defaults. You need to set the API key back from a browser. Then you need to power cycle the printer and it will sign in to us through the ethernet connection.</p>
<p><strong>6.</strong> Then you can connect by a browser to the IP address of the printer it print out at the boot. The login information is printed on the front page of the printer guide. You can now set the wireless SSID / password for the printer. Then the printer should operate correctly.</p>
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		<item>
		<title>Splash page does not load on Mikrotik</title>
		<link>http://help.hotspotsystem.com/knowledgebase/splash-page-does-not-load-on-mikrotik</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/splash-page-does-not-load-on-mikrotik#comments</comments>
		<pubDate>Fri, 06 Nov 2015 10:00:59 +0000</pubDate>
		<dc:creator><![CDATA[Siroki Istvan]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=4310</guid>
		<description><![CDATA[If the hotspot splash page doesn&#8217;t load after you configure your Mikrotik router / access point, here&#8217;s an easy way to fix: Start Winbox, connect to your Mikrotik device and go to IP -&#62; Hotspot, then make sure you are on the Servers tab. Select the only entry here and click on the Reset HTML [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>If the hotspot splash page doesn&#8217;t load after you configure your Mikrotik router / access point, here&#8217;s an easy way to fix:</p>
<p>Start Winbox, connect to your Mikrotik device and go to IP -&gt; Hotspot, then make sure you are on the Servers tab. Select the only entry here and click on the Reset HTML button. Then replace the login.html and alogin.html files in the hotspot directory on the Mikrotik device with these: <a href="https://www.hotspotsystem.com/firmware/mikrotik/alogin.html">alogin.html</a> and <a href="https://www.hotspotsystem.com/firmware/mikrotik/login.html">login.html</a> (don&#8217;t open these link, save them instead).</p>
<p><em>Note for White Label operators: These files use the default customer.hotspotsystem.com URL &#8211; you need to replace them with your White Label FQDN before you copy them to your Mikrotik device.</em></p>
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		<item>
		<title>Why customers are getting ACCESS IS BLOCKED message on splash page?</title>
		<link>http://help.hotspotsystem.com/knowledgebase/how-to-fix-access-is-blocked</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/how-to-fix-access-is-blocked#comments</comments>
		<pubDate>Tue, 19 May 2015 14:07:09 +0000</pubDate>
		<dc:creator><![CDATA[Roland Kosarszky]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=3994</guid>
		<description><![CDATA[Sometimes when a customer is trying use the hotspot, he/she gets a screen with the following message: ACCESS IS BLOCKED Access to the hotspot has been disabled by the administrator of the hotspot There can be 2 reasons for this: You set a restriction in the Control Center under Manage &#62; Locations &#62; click on name &#62; [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>Sometimes when a customer is trying use the hotspot, he/she gets a screen with the following message:</p>
<p><strong>ACCESS IS BLOCKED</strong></p>
<p><strong>Access to the hotspot has been disabled by the administrator of the hotspot</strong></p>
<p>There can be 2 reasons for this:</p>
<ol>
<li>You set a restriction in the Control Center under Manage &gt; Locations &gt; click on name &gt; Modify Hotspot Data &gt; Set Default Limits &gt; Restrict Free Accesses.<a href="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/05/Screen-Shot-2015-05-19-at-3.40.14-PM.png"><img class="alignnone size-full wp-image-3995" src="https://help.hotspotsystem.com/hotsyswpress/wp-content/uploads/2015/05/Screen-Shot-2015-05-19-at-3.40.14-PM.png" alt="Screen Shot 2015-05-19 at 3.40.14 PM" width="711" height="99" /></a>
<p>In this case the message for customer is completely normal as they are not allowed to get an other free access within the specified time frame.</li>
<li>The user was put to the blacklist so he was blacklisted, therefore he cannot use the hotspot.</li>
</ol>
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		<item>
		<title>Engenius: I have a AP that is not working correctly with the ezhotspot Extender.</title>
		<link>http://help.hotspotsystem.com/knowledgebase/engenius-i-have-a-app-that-is-not-working-correctly-with-the-ezhotspot-extender</link>
		<comments>http://help.hotspotsystem.com/knowledgebase/engenius-i-have-a-app-that-is-not-working-correctly-with-the-ezhotspot-extender#comments</comments>
		<pubDate>Mon, 11 May 2015 14:44:11 +0000</pubDate>
		<dc:creator><![CDATA[Marko Molnar]]></dc:creator>
		
		<guid isPermaLink="false">http://help.hotspotsystem.com/?post_type=st_kb&#038;p=3983</guid>
		<description><![CDATA[Note: This article is related to the Engenius routers, available for order in the wifi shop. I have a AP that is not working correctly with the ezhotspot Extender. Web browsers and email works fine though. See: http://www.engenius-europe.com/index.php/support-menu/knowledge-base?limit=&#38;prodid=334&#38;kbartid=165 0 0]]></description>
				<content:encoded><![CDATA[<p>Note: This article is related to the Engenius routers, available for order in the wifi shop.</p>
<p>I have a AP that is not working correctly with the ezhotspot Extender. Web browsers and email works fine though.</p>
<p>See: <a href="http://www.engenius-europe.com/index.php/support-menu/knowledge-base?limit=&amp;prodid=334&amp;kbartid=165">http://www.engenius-europe.com/index.php/support-menu/knowledge-base?limit=&amp;prodid=334&amp;kbartid=165</a></p>
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