Comments on: Welcome to our new Help Desk! http://help.hotspotsystem.com/new-help-desk Get Help for the Cloud Based Hotspot Service of HotspotSystem.com Tue, 04 Jul 2017 15:45:11 +0000 hourly 1 http://wordpress.org/?v=4.2.2 By: Roland Kosarszky http://help.hotspotsystem.com/new-help-desk#comment-36 Thu, 13 Mar 2014 14:37:05 +0000 http://help2.hotspotsystem.com/hotsyswpress/?p=1#comment-36 Hi Antonio,

we have also switched our ticketing system but you can access any message you sent to our new system if you go to the Control Center, click on the question mark (lower right corner) and click on the icon with the horizontal lines. All your messages you sent to the new system will be there.

Roland

]]> By: Antonio http://help.hotspotsystem.com/new-help-desk#comment-35 Thu, 13 Mar 2014 14:30:46 +0000 http://help2.hotspotsystem.com/hotsyswpress/?p=1#comment-35 Hi,

I must say that the response time is a lot better with the chat now feature but I do like to option of accessing old tickets.

Regards,

Antonio

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