In case of open mesh, routers send life signals to cloudtrax. You will also get alerts from cloudtrax in case a router is down.
Later you mentioned to our support: [background=rgb(243, 243, 244)]Its working now, not sure if you've done something or it was a slight change I made earlier.[/background]
[background=rgb(243, 243, 244)]The router is showing “up” since you logged in to the hotspot the control center thinks that the router is alive as one user successfully logged in. However if there is no activity it will think that the router is down, since there is no life signal.[/background]
So again, the life signal is sent to cloudtrax.
[background=rgb(243, 243, 244)]Regards,[/background]
Dimitris Xenitellis
Helpdesk at HotspotSystem.com