Have An Issue About Setting Up Your Router? Start Here!

  • Anonymous September 30, 2011 at 2:10 pm

    Before posting, please be sure that you read our knowledgebase. Click below to go to the appropriate section:

    Knowledgebase: Router Setup

    Knowledgebase: Troubleshooting

    • This topic was modified 12 years, 4 months ago by Roland Kosarszky. Reason: old links
    Anonymous June 30, 2014 at 3:24 pm

    I have a ubiquiti airrouter hotspot in a box and changed the network tab WAN IP from DHCP to static and then back and now the hotspot tab “chili” won’t start.

    Anonymous June 30, 2014 at 3:46 pm

    screensnots attached

    Anonymous June 30, 2014 at 4:58 pm

    Please click Settings on the Hotspot tab to open hotspot settings and post the screenshot again.
    Also, please go to Main>Monitor>DHCP client and post the screenshot again from there.
    Thank you.

    Steve

    Anonymous June 30, 2014 at 6:00 pm

    I was able to resolve this issue.

    Anonymous June 30, 2014 at 6:08 pm

    I’m trying to connect (via cat5 cable) a Ubiquiti Picostation M2 HP to the Ubiquiti AirRouter Hotspot In A Box purchased from hotspotsystems.com. I’ve connected the single port in the Pico to one of the LAN ports on the AirRouter. I’ve set the Pico up as an access point (AP) with the same SSID as the AirRouter. I’m able to connect to the Pico via wifi but it bypasses the hotspot routing in the AirRouter and I get no splash page.

    How do I configure the pico station to work with the AirRouter?

    Anonymous November 17, 2014 at 7:29 am

    I have bought TP-LINK TL-WR841N for HotSpotsytem, I have setup dd-wrt
    firmware upgrade,also set the ip address as shown in the control panel.
    when I use the internet thorugh the access point ,the splash page is not shown

    Marko Molnar November 17, 2014 at 11:24 am

    Allen,

    what ip adress do you receive when you connect to the router?
    What build of dd-wrt are you using?
    Is the router connected to the internet?
    Connect to the router by wifi and try to ping customer.hotspotsystem.com. If not resolved, try to ping the ip address of 195.228.254.149. This can help figure out if the probel may be due to dns.

    Anonymous August 14, 2015 at 6:56 pm

    I have successfully flashed and found my linksys WRT54GL available at device management. So Linksys part is almost over, but to provide extended support, I have planned to use Ubiquiti Rocket M2 accesspoint. Do I need to flash the hotspotsystem’s recommended firmware on the RocketM2 AirOS too? or just a ethernet connection from the linksys LAN port to ubnt AirOS will work?

    Can you please point me to a guide to configure AirOS properly?

    Thanks

    Anonymous September 14, 2015 at 10:53 am

    How to fix tp-link wr940n v2 error 18005 with flashing dd-wrt ?

    Anonymous June 20, 2017 at 12:05 am

    Hi
    I just tried to install it on a WR740n and i get this error that i’ve attached the thing is that it gets installed up to a point and after that it just won’t find folders and installation remains incomplete , how ever the hotspot system management tells me that the router have been successfully installed in the console but i can’t see the changes of the wifi on my router

    any help is appreciated
    many thanks in advance

    Anonymous September 21, 2017 at 4:31 am

    I am trying to install using a ap router 750 mikrotik.
    I followed all the instructions,
    But apparently, the automatic script generated by the system, has some problem.
    After running the script, an error message appears on port 1, and mikrotik after reboot returns without having an assigned ip, and I cannot get internet access.

    I have used 3 differents firmaware versions.

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