I’ve had a couple issues now including one of them being me ordering the wrong product. I’m fairly sure they were laughing at me while addressing this as i would… (Another note to read before you click) I ordered the extra currency while a little too tired and not realizing this was not the tickets and the extra currency was useless in Canada. The staff worked with me to make this right and we’re fast, courteous and more then willing to listen to me complain about something that was my own fault while rectifying the situation.

You do not see this level of customer service from many companies before. Too many people outsource their support to third party private companies that really don’t care if your issue gets resolved or not. As HotSpotSystem manages their own support, you see that attention that should be there when dealing with a customer service representative. I’ve got nothing bad to say about the setup or the amazing staff here, even when the issue was cause by my own stupidity; they we’re more then willing to help as they could.