Anonymous June 30, 2013 at 5:16 pm

Hello,

sorry to hear this. Let’s find what the problem is. We always respond within timely manner, which means we reply usually within hours during business hours to tickets. As you can see we also respond during the weekends.

I have checked and your tickets are awaiting validation which means you need to validate your email address first. We don’t get tickets from non verified email addresses, the system checks this. So you should check your spam folder to see if you get that email from us.

Phone support is available during business hours. We don’t have phone support during the weekend.

Also, we don’t hold payments. Your current balance doesnt reach the minimum payout limits thats why we didnt pay out you yet.