• This topic has 5 replies, 2 voices, and was last updated 14 years ago by Anonymous.

Getting A Hotspot Failed Login After Rebooting Router

  • Anonymous August 9, 2012 at 1:59 pm

    Am able to login once then after rebooting the router (simulating a powercut) i then get a login failed on the i accept terms and conditions splash page.

    If i delete my coovaap from the device list in my location it then works again, until i reboot the router when the same thing happens

    Anonymous August 9, 2012 at 5:19 pm

    Please try the procedure from this knowledge base article: http://hotspotsystem.com/deskpro/kb_article.php?ref=2022-IPAX-0549

    Anonymous August 9, 2012 at 9:18 pm

    it does not work

    and i would ask the question why would it work in the first place if it was blocked by the firewall

    plus i have no username password

    as i am testing free terms of service

    if it was was a firewall issue why would it work happily until the router gets rebooted

    i have the router on a public ip

    Anonymous August 10, 2012 at 6:32 am

    I should add if i go to the locations – device list

    then i delete the device it works again

    until i reboot the router

    then i get the failed login

    Anonymous August 10, 2012 at 6:52 am

    Ok have put a second computer on, just seen the problem i think, the router which dishes out my pubic ip address'es also had dhcp turned on so on reboot was picking up wrong dhcp

    so can now reboot and then get presented with a login screen and can login

    will test with laptop later

    does the client always have to login again if the router gets rebooted?

    Or when using the basic+ will it get remembered

    i would like them to have a 1 week package and even if router gets rebooted in a powercut they still dont have to login. As it gets remembered by radius server

    Anonymous August 10, 2012 at 11:06 am

    Yes, after the router is rebooted the client has to log in, unless mac authentication is turned on and the user's access is still valid (only available with the basic or basic+ solution). See this article: http://hotspotsystem…=2541-YUSZ-4388

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