How Do We Export Data?

  • Anonymous October 24, 2012 at 12:23 am

    We're using the Free Basic Plus and collecting user emails. How do we export those addresses for use in email marketing?

    Anonymous October 24, 2012 at 3:19 pm

    The emails can be exported in csv format under transaction reports. However I recommend you use the Social solution, as that works better for collecting emails. You can find out more about it here: http://hotspotsystem.blogspot.hu/2012/08/hotspot-free-social-facebook-hotspot-20.html

    Anonymous October 24, 2012 at 5:54 pm

    We've tried your “Social” version and there are two problems. First, customers don't like be ing FORCED to use their Facebook. Some users don't HAVE Facebook, others we found actually didn't remember their Facebook passwords (two people actually during our one day test). Second, the cost difference of your service is hard to justify… the “Basic PLUS” is a good price, “Social” is a bit too much.

    The IDEAL solution would be one where a customer could choose to do social OR put their email in, and at a lower price point. That would be perfect for us!

    Anonymous November 2, 2012 at 9:40 am

    You can make the facebook actions optional so users will get access to the internet even if they don't finish the facebook actions.

    With your 'idea' my only concern is who will use the facebook actions if they can just simply enter any false email addresses?

    About the pricing: the two solutions are completely different. We help businesses to get new fans on facebook and also help to spread the word about your business. This is a marketing tool. If you want to buy fans from Facebook with the help of facebook ads, the price of fans would be much higher than the price per fan using our solution.

    Anonymous November 5, 2012 at 9:00 pm
    'Roland' wrote:
    About the pricing: the two solutions are completely different. We help businesses to get new fans on facebook and also help to spread the word about your business. This is a marketing tool. If you want to buy fans from Facebook with the help of facebook ads, the price of fans would be much higher than the price per fan using our solution.

    We don't want to BUY fans, and we don't want to FORCE people to become fans. But we DO want to make it EASY for them to become fans. That's why we'd like the option, but you're right someone can alway lie… but in that case, they'd just unsubscribe anyway.

    Anonymous November 6, 2012 at 4:24 pm

    Okay, i see. We will check if we could set something like that to the social package.

    Anonymous November 6, 2012 at 7:49 pm
    'Roland' wrote:

    Okay, i see. We will check if we could set something like that to the social package.

    Thanks. What we would love to see is something like:

    “Please give us your email address or “Like” us on Facebook to join our mailing list and enjoy our free WiFi!”

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