How sessions are counted?

In Basic/Basic Plus plan, sessions are counted every time a user logs in. The user will have a valid session until terminated by either the length of the free access or gets disconnected due to idle timeout. In either case if a user returns to the hotspot he needs to log in again and another session will be deducted.

What happens if I reach the allowed sessions limit?

In this case people won’t be able to log in and the following message will appear on your splash page:

“Access to this hotspot is disabled by the system administrator.”

Once you buy more sessions people can log in again.

How can I buy more sessions?

You can click on Buy More link from the Control Center > Manage > Locations > click on name > search for the ‘Access Meter’, the link will be there on the right.