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HotspotSystem Help Desk
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Knowledge Base

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28 Articles1. Router Setup →

  • Router compatibility with DD-WRT and HotspotSystem
  • Use alternate servers for customer splash pages
  • Admin/Staff Internet access
  • Offer hotspot service via the LAN ports (wired connection)
  • Allow free browsing of certain websites

23 Articles2. Control Center →

  • Setup SNMP Monitoring to monitor router’s total bandwidth
  • “Reason of termination” of sessions explained
  • Offer limited free access (free trial) in a PRO location
  • Logging
  • Roaming between locations

11 Articles3. Customization →

  • Customization Basics
  • Template system (Skins) basics
  • How to find what template files to edit
  • Change the background of transparent skin
  • Change MB to GB on package selection page

21 Articles4. Troubleshooting →

  • How to fix: “Sync error: Wrong time information is present in the router”
  • Custom page redirection (walled garden) doesn’t work
  • DD-WRT: router is getting WAN IP, but can’t access internet
  • I can’t access the web administration page after I set up the router
  • What does ‘HotSpot Login Failed’ mean when trying to log in to the hotspot

3 Articles5. White Label →

  • Create Your Own Facebook App
  • Create your own Twitter App
  • Create Your Own Instagram App

Tag Cloud

analytics api apple bandwidth banner dd-wrt email error code Facebook firewall instagram iOS mac address macauth mikrotik open-mesh openwrt payoneer radius redirection session smtp snmp social splash SSID twitter unifi walled garden white label whitelist

Updates

  • Welcome to our new Help Desk! February 21, 2014
  • Easier re-logins: customizable Idle-Timeout March 14, 2014
  • Behind the scenes of our Help Desk March 21, 2014
  • Voucher Thermal Printer April 1, 2014
  • Campground Hotspot Setup, part 1 April 19, 2014
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