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[Marko Molnar]

You don’t have to do both. You can use either a virtual SSID or use the MAC address method.

[Marko Molnar]

Hello,

You can increase the idle timeout value, this wya the session will not be terminated by the system, see: http://help.hotspotsystem.com/easier-re-logins-customizable-idle-timeout

[Marko Molnar]

Many DDwrt builds are faulty.

Be sure to use build 22118 and reset the configuration during flashing.
Build 22118 can be found here: http://dd-wrt.com/site/support/other-downloads?path=others%2Feko%2FBrainSlayer-V24-preSP2%2F2013%2F07-24-2013-r22118%2F

[Marko Molnar]

Hello,

What is your username? What is the build number of DDwrt you are using?

[Marko Molnar]

Hello,

Please see: http://help.hotspotsystem.com/knowledgebase/isolate-hotspot-users-so-they-cannot-see-other-parts-of-my-network-or-other-hotspot-users

You can also use the more advanced iptables: http://help.hotspotsystem.com/knowledgebase/block-certain-services

[Marko Molnar]

Disconnect he router from the internet. Set a dynamic ip address on your PC and see what ip address you receive. Try to connect to the gateway of that network.

If that doesn’t work try: http://help.hotspotsystem.com/knowledgebase/forgotten-passwordresetting-openwrt-configuration

[Marko Molnar]

Hello,

your router is not showing up in the control center. Are yo using account “lupianellese” or a different one?

What firmware did you install on the router?>

[Marko Molnar]

Hello,

Locations can be deactivated, but not deleted. If you want we can switch the plan for a given location. What is your username? Which location do you want switched?

[Marko Molnar]

Hello,

The Linksys WRT54GL is an outdated router. You will need a large bandwidth and multiple routers to handle 400 users. See campground case study: http://help.hotspotsystem.com/campground-hotspot-setup

[Marko Molnar]

Hello,

Helpdesk is not available during weekends. Sorry for the inconvenience.

[Marko Molnar]

Hello,

Do not use repeater mode it will break the authentication process. If the two routers are connected by cable then just use the standard setup method on the 2nd router. You can find the DDwrt install guide here: http://www.hotspotsystem.com/installation-guide-dd-wrt

Be sure to use build 22118 and reset the configuration during flashing.
Build 22118 can be found here: http://dd-wrt.com/site/support/other-downloads?path=others%2Feko%2FBrainSlayer-V24-preSP2%2F2013%2F07-24-2013-r22118%2F

If you are connecting the router by wireless link use this procedure: http://help.hotspotsystem.com/knowledgebase/extend-range-with-wds-wireless-distribution-system

Be advised that DDwrt was not designed for Hotspotsystem and WDS method may not work.

You can also try to configure the first router for the hotspot function and leave the 2nd router in bridge mode.

[Marko Molnar]

As requested please send the proper certificates, until then we cannot proceed.

[Marko Molnar]

Hello,

When you purchase the certificate the provider should give you those keys. Be sure to paste the entire certificate beginning to end.

[Marko Molnar]

We randomly test new builds for compatibility but usually results vary across different chipsets.

• This reply was modified 10 years, 9 months ago by Marko Molnar.

[Marko Molnar]

Hello,

DDwrt does not test their builds for Hotspotsystem functionality.
Also note that 2015 builds are in beta.

For this reason we recommend using build 22118 which has been tested and is stable.

• This reply was modified 10 years, 9 months ago by Marko Molnar.