Forum Replies Created

  • Hello,

    The newest build of DD-WRT uses coovachilli. The memory leakage problem has been resolved.
    You can use location IDs like: 1_wds_1 1_wds_2 etc, they don’t have to be connected with WDS, they will appear according to their naming in the control center.

    You don’t have to use virtual interfaces at all, you need to use the built-in setup, command setup won’t work.
    If you have trouble getting it working, try to unbridge the physical wireless interface (if hidden, then under Advanced) and then assign the hotspot DHCP node to it (will become wl0 or eth1 or ath1).
    Also try to uncheck ‘Use DNSMasq for DHCP’, ‘Use DNSMasw for DNS’ and ‘DHCP-Authoritative’ checkboxes under Setup>Basic Setup .
    Let us know if you had further questions.

    Regards,
    Steve Hars,
    Hotspotsystem.com

    Hello,

    Are you still having problems with the speed of the hotspot?

    Regards,
    Istvan Hars,
    Hotspotsystem.com

    Hello,

    Use the built-in setup of build 21676. Do not use the command based version.

    Best Regards,
    Istvan Hars,
    Hotspotsystem.com

    Hello,

    This is possible with DD-WRT. However, DD-WRT has some issues: http://hotspotsystem.com/hotspot_help/kb/articles/165-issues-with-dd-wrt

    Hello,

    Please use the built-in setup under Services>Hotspot, and the newest 21676 firmware. It contains coova-chilli instead of the old chillispot already, and is much better.

    Let us know if you had further questions.

    Best Regards,

    Steve Hars,

    Hotspotsystem.com

    Hello,

    It's strange. We haven't experienced such a behavior so far. It must be the router, if it's operating 100% properly for a certain period, then software wise it's ok. Are you sure it has saved the configuration properly?

    Regards,

    Istvan Hars,

    Helpdesk @ hotspotsystem.com

    Hello,

    Try to set up your routers as if they were the same as your main one, except turn the SPI firewall off under Security>Firewall>Firewall protection. Leave the WAN side on DHCP, but set different LAN IP (thus different subnet) than your main router. Example: main is 192.168.1.1 mask 255.255.255.0 second router from main LAN is 192.168.2.1 mask 255.255.255.0 and third is 192.168.3.1 mask 255.255.255.0 . Third and second behind main router could have the same LAN subnet, but it's easier to make difference while you're working on a resolution to a specific problem. Of course you have to configure the main one to give hotspot on LAN and leave the hotspot on 2nd and 3rd routers turned off.

    LEt us know, how it goes.

    Best Regards,

    Steve Hars,

    Helpdesk @ hotpotsystem.com

    Hello,

    Please try to telnet(with “telnet IP address of router” )into the routers and after successful login, enter the top command, which lists the running processes of the system. Check if the chilli process starts to use too much memory. Unfortunately there's a bug in DD-WRT, which causes chilli to eat up all the memory of the router and then stop working. This can be seen by the chilli process' allocated memory continously increasing. If that's the case, routers should be restarted before this happens and they need a restart script doing this. Latest developments let us think that DD-WRT is working on a solution, which would replace chilli with the much newer coova-chilli process and would eliminate all issues related to chillispot.

    Best Regards,

    Steve Hars,

    Helpdesk at Hotspotsystem.com

    Hello,

    WDS repeating means, that you link (and bridge) the routers LAN side. So do not try to setup 2 instances of hotspots. You can run the hotspot on the main router, and additionally you can setup the WDS link between the two. Please follow our WDS guide on the link we provide and you will succeed.

    Get back to us, if you had further issues.

    Regards,

    Istvan Hars,

    Helpdesk @ Hotspotsystem.com

    Hello,

    ISP modems tend to use 192.168.100.1(or ..100.x) not 192.168.1.100 .

    This doesn't mean that they can't get along with any routers providing 192.168.x.x on their LAN behind a NAT firewall.

    Reset everything and connect modem to WAN port of router to get a properly running internet connection. After doing so, you can start configuring your router to provide the hotspot.

    Regards,

    Istvan Hars,

    Helpdesk @ Hotspotsystem.com

    Hello,

    Have you tried to link your internet (if it's not a direct connection too) to the WAN interface and keep it as simple as you can? If it runs build 14311, you only have to set your operatorname and location ID under services>hotspot in the hotspot router. You can eventually get results with connecting routers LAN ports, but it's not so fortunate to do so.

    We do not recommend DD-WRT with FREE SOCIAL, this is true. So you should use HotspotWRT/Coova or another brand of routers.

    Regards,

    Istvan Hars,

    Helpdesk @ Hotspotsystem.com

    Hello,

    Could you tell us the exact router models you are using?

    There are two resolutions to this.

    1st is the WDS based wireless solution(if the routers are within an acceptable distance of each other), described in this article: http://www.hotspotsystem.com/hotspot_help/kb/articles/31-extend-range-with-wds-wireless-distribution-system

    Since it's more complicated with the virtual interfaces, get back to us if you can't get it right for the very first time, but it should work.

    2nd is the wired connection, but you have to connect the first router's LAN to the second's WAN port. This is needed for the correct routing tables required by the hotspot.

    You have to carry further settings out the same way, I mean the virtual interfaces and the hotspot settings. And you can set the same location ID on the routers as well, but the sessions you use will be reach sooner probably. Also the email notifications from your routers can be a bit more tricky to interpret.

    Best Regards,

    Istvan Hars,

    Helpdesk at Hotspotsystem.com

    Hello,

    The Linksys WRT54G can take 15-20 simoultaneous users' load unless you'd been experiencing otherwise with your local preferences. Of course this can vary with bandwidth load as well. What did you think the WRT54G's limitations upon? Any exact experience took you to this assumption?

    Regards,

    Istvan Hars,

    Helpdesk at Hotspotsystem.com

    Hello,

    What firmware build are you using? You should try to find a version, which contains our Hotspot services under Services>Hotspot in the router. And try to upload a firmware build above 19000, if with no success, above 20000. You also have to set it up with a virtual wireless interface, according to our knowledgebase article here:

    http://www.hotspotsystem.com/deskpro/kb_article.php?ref=2729-IZCM-3054

    Also, if you can”t get it working, try to remove virtual interface, set the main wireless interface to unbridged. Set DHCP server to interface eth0 under Services>Hotspot, disable main DHCP server under Basic setup>Network setup, and set Local DNS to enable under Services>DNSMasq .

    Regards,

    Istvan Hars,

    Helpdesk at Hotspotsystem.com

    Hello,

    We need an exact build number. From Status / router / firmware version.

    Regards,

    Istvan Hars,

    http://www.hotspotsystem.com

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