- If you are using our Hotspot FREE service, you have to pay the subscription fee. Log in to the Control Center with your operator username and password, go to Manage > Locations > click on name > you can see the links there where you can pay the subscription fee for that location.
- The location may have been deactivated by you in the Control Center using the “Deactivate” feature. In this case you can re-activate the location in the Control Center, under Manage > Locations > View deactivated locations > Re-Activate.
I am trying out the free solution to see if it works, right now it don’t
Your account is in the free trial period so it should work. Please contact us so we can help to fix your issues.
The statement above: “If you are using our Hotspot FREE service, you have to pay the subscription fee. “
doesnt actually make any sense!
Sorry for the confusion. Hotspot Free is the name of our service which reflects to the relation of your business and your customers. Hotspot Free product is needed if you are going to give the hotspot access for free to your customers.