If it stays there it means he cannot connect to http://www.facebook.com, because it is a blocked site. You have to be sure you add all the required domains and hosts, as described here:
please understand that the free service comes with limitations. We determined the 3000 session limit based on the usage of all our operators as a fair usage policy. 3000 sessions are enough for most of them. If you need more sessions than an average user, you can upgrade to basic plus for just $4.90 per month. With basic plus you can also set up restrictions for your users.
Voucher can be used straight away without the ‘activation’ process. If your users type the voucher code into the username in the login box field, the voucher will be activated and the user will log in straight away.
So you should turn the voucher activation module and you can also modify the printed voucher code to have the instructions to type the voucher code into the username field and that’s it.
Furthermore if you have a voucher only location, you can even use a simple login form, where the system only asks for the username only (this is a setting in the control center).
You can remove a user, however that doesn’t delete the transaction history so the time restrictions still apply. I suggest you to turn the time restriction off until you log in with that device then you can turn it back on.
Thank you for the feedback, unfortunately we cannot test out every router with every dd-wrt build, because there are thousands of combinations. So your feedback is greatly appreciated.
